:root{--navy:#071a2d;--blue:#0877d1;--cyan:#70d8ea;--paper:#f5f7f9;--white:#fff;--ink:#142334;--muted:#677587;--line:#dce3e9;--green:#18875f;--yellow:#b46b08;--red:#c13d4a}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:15px/1.6 system-ui,-apple-system,"Segoe UI",sans-serif}a{color:var(--blue)}.portal-wrap{width:min(1160px,calc(100% - 32px));margin:auto}.portal-header{background:var(--navy);color:#fff}.portal-nav{min-height:70px;display:flex;align-items:center;justify-content:space-between;gap:25px}.portal-nav img{display:block;width:128px}.portal-nav nav{display:flex;align-items:center;gap:20px}.portal-nav nav a{color:#c8d4de;text-decoration:none;font-weight:700;font-size:13px}.portal-main{min-height:calc(100vh - 145px);padding-top:45px;padding-bottom:65px}.portal-footer{padding:20px 0;background:#061523;color:#94a4b2;font-size:12px}.portal-footer a{color:#fff}.portal-hero{padding:40px;border-radius:24px;background:linear-gradient(135deg,#0b2944,#0877d1);color:#fff}.portal-hero h1{max-width:760px;margin:0 0 12px;font-size:clamp(32px,5vw,54px);line-height:1.08}.portal-hero p{max-width:700px;margin:0;color:#d7e9f4}.grid{display:grid;gap:18px}.grid-2{grid-template-columns:repeat(2,1fr)}.grid-3{grid-template-columns:repeat(3,1fr)}.grid-4{grid-template-columns:repeat(4,1fr)}.section{margin-top:38px}.section-head{display:flex;align-items:end;justify-content:space-between;gap:20px;margin-bottom:17px}.section h2{margin:0;font-size:25px}.section-head p{margin:0;color:var(--muted)}.card{padding:24px;border:1px solid var(--line);border-radius:17px;background:#fff;box-shadow:0 8px 25px rgba(7,26,45,.035)}.card h3{margin:0 0 8px}.card p{color:var(--muted)}.action-card{text-decoration:none;color:var(--ink);transition:.2s}.action-card:hover{transform:translateY(-3px);border-color:#afd8ef;box-shadow:0 18px 35px rgba(7,26,45,.08)}.action-card span{color:var(--blue);font-weight:800}.status-row,.resource-row,.ticket-row{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:17px 0;border-bottom:1px solid var(--line)}.status-row:last-child,.resource-row:last-child,.ticket-row:last-child{border-bottom:0}.status-dot{width:10px;height:10px;display:inline-block;margin-right:9px;border-radius:50%}.operational{background:var(--green)}.degraded,.maintenance{background:var(--yellow)}.outage{background:var(--red)}.badge{padding:4px 9px;border-radius:99px;background:#edf2f6;color:#45576a;font-size:11px;font-weight:800}.badge.open,.badge.in_progress{background:#e6f3fc;color:#0863a6}.badge.resolved,.badge.closed{background:#e8f6ef;color:#16714f}.badge.urgent{background:#fdebed;color:#a92b38}.button,button{min-height:43px;padding:0 16px;border:0;border-radius:9px;background:var(--blue);color:#fff;font-weight:800;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center}.button.secondary,button.secondary{border:1px solid var(--line);background:#fff;color:var(--ink)}.button.danger{background:var(--red)}.actions{display:flex;flex-wrap:wrap;gap:9px}.form-card{max-width:680px;margin:30px auto}.field{margin-bottom:16px}.field label{display:block;margin-bottom:6px;font-weight:750}.field input,.field select,.field textarea{width:100%;min-height:44px;padding:10px 12px;border:1px solid #cfd8e0;border-radius:9px;background:#fff;color:var(--ink);font:inherit}.field textarea{min-height:130px;resize:vertical}.field small{color:var(--muted)}.field-row{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.alert{margin-bottom:18px;padding:13px 15px;border-radius:10px;background:#e7f5ee;color:#146b4b}.alert.error{background:#fdebed;color:#9d2733}.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse;background:#fff}.table th,.table td{padding:13px;text-align:left;border-bottom:1px solid var(--line);vertical-align:top}.table th{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.05em}.metric strong{display:block;font-size:32px}.metric span{color:var(--muted);font-size:13px}.admin-tabs{display:flex;flex-wrap:wrap;gap:7px;margin:25px 0}.admin-tabs a{padding:9px 13px;border-radius:8px;background:#fff;border:1px solid var(--line);color:var(--ink);text-decoration:none;font-weight:750}.admin-tabs a.active{background:var(--navy);color:#fff}.message{padding:15px;border-radius:12px;background:#eef3f7;margin:12px 0}.message.admin{background:#e4f2fb}.message-head{display:flex;justify-content:space-between;color:var(--muted);font-size:11px}.empty{padding:35px;text-align:center;color:var(--muted)}@media(max-width:850px){.grid-4,.grid-3{grid-template-columns:repeat(2,1fr)}.grid-2{grid-template-columns:1fr}.portal-hero{padding:28px}.field-row{grid-template-columns:1fr}}@media(max-width:560px){.grid-4,.grid-3{grid-template-columns:1fr}.portal-nav{align-items:flex-start;padding:17px 0;flex-direction:column}.portal-nav nav{width:100%;overflow:auto;padding-bottom:3px}.portal-main{padding-top:28px}.status-row,.resource-row,.ticket-row{align-items:flex-start;flex-direction:column}.section-head{align-items:flex-start;flex-direction:column}}